McMan Calgary Job board
Case Manager
Description
Case Manager
James House (Monday – Friday 8am-4pm & 12pm-8pm)
McMan Calgary & Area
PERMANENT
Internal/External
If you’re looking to make a difference, make it with McMan … Be the Connection that Changes Everything!
At McMan Calgary & Area, connection is at our core. Every year, we make a meaningful difference in the lives of more than 5,000 children, youth, adults, and families by providing programs and services that support those with complex needs—including mental health challenges, addictions, homelessness, poverty, and disabilities. We believe in everyone’s deep and infinite worth, and no matter who you are, we will walk alongside you.
Through our work, we rebuild, integrate, and strengthen connections—to self, peers, families, communities, support professionals, and the land—because people need people. Our sense of well-being, identity, and belonging comes from relationships, and healing happens through these connections. Professional supports are there for a season or a reason—not a lifetime—because our goal is to empower individuals and families to thrive independently.
McMan is recruiting for a Case Manager to join our team providing a housing first and recovery oriented system approach; the Case Manager will be responsible for assisting residents in maintaining their housing, assist accessing financial supports, supporting their education/employment goals and any other areas of support that is required to help them successfully transition into independence. The Case Manager will work alongside our Transition Specialists, by being a member of the resident’s team that is planning around the needs for their successful transition into the community.
KEY RESPONSIBILITIES
- Educate and support individuals to increase skills that promote greater self-efficacy.
- Provide individual instruction, modeling, and support of basic life skills (ie: health, nutrition, home cleanliness, safety)
- Monitor and support individuals through a harm reduction approach to ensure living conditions are safe and sanitary.
- Implement integrated service delivery from the point of referral to program completion and transition for individuals accessing the program.
- Complete case management responsibilities that include assessments, goal planning, case consultation, monitoring and evaluation of the goals to meet the client’s needs.
- This role will require on call support on a rotating basis (once a year)
ORGANIZATIONAL RESPONSIBILITIES
- Reflect and demonstrate the organizations vision, mission and goals in your work.
- Represent the organization in a professional manner.
- Complete and maintain all professional standards and trainings related to the position.
- Understand and act in accordance with the legislation, policies, standards and procedures of the program and organization.
- Establish and maintain a collaborative working relationship with colleagues across all agency programs, as well as external stakeholders to foster consistency and collaboration of services.
- Develop an understanding of all agency programs and how clinical needs and services can exist within each.
- Ensure accuracy, confidentiality and safekeeping of records
IDEAL FIT
- A degree or diploma in Human Services
- Three (3) years’ experience working with vulnerable populations
- Strong writing, organizational, program planning and interpersonal skills
- Understanding of Rapid Rehousing
- Demonstrated interest and knowledge of the Homeless Serving System of Care.
- Experience with HMIS data preferred
- Current standard First Aid Certification and Suicide Intervention Training
- Valid Driver’s license and adequate insurance coverage
- The successful candidate must also have a Child Welfare Intervention Check and Police Check (current within 6 months)
Employee Benefits and Workplace Culture
McMan provides a robust blend of employee benefits, personal days, learning & development, and the opportunity to contribute to the community at large. Access is provided to most benefits within the first month of employment, with a plan that includes income protection, health, dental, paramedical services, vision, prescription drug coverage, an Employee & Family Assistance Program, and a Wellness Spending Account. A 100% employer contribution pension plan is also provided after 6 months of employment. With paid vacation, a flexible schedule, and personal days, the organization encourages a work life balance.
Our organization is on an active reconciliation journey. Indigenous protocols, Elder guidance, and cultural learning are part of our workplace culture. Indigenous staff are supported through relational supervision and cultural practices.
Equal Opportunity
McMan is committed to equity, diversity and inclusion and recognizes that a diverse staff benefits and enriches the work environment and contributes to organizational excellence. We acknowledge that Indigenous lived experience, community connection, and cultural knowledge are valuable forms of expertise. At McMan, we welcome applications from qualified individuals from diverse backgrounds and encourage Indigenous applicants to share their experiences in ways that feel meaningful to them.
Next Steps
If this opportunity sounds like a great fit and you feel you have the skills, background and the desire to work in an extremely rewarding and challenging environment, apply now by providing your COVER LETTER and RESUME explaining your interest in McMan and how you can immediately bring value to this position. If you would like to share your experience in a way that differs from a traditional resume or cover letter, please reach out to people@mcmancalgary.ca.
Salary Range: $49,768.00 - $54,931.00 annually
Closing Date: Until a suitable candidate is found
Thank you for applying to McMan. While we appreciate your interest in this role, only applicants selected for an interview will be contacted.
Note - the successful candidate will be required to provide satisfactory background checks, proof of insurance, and work references.
The collection, use, and retention of personal information will be in accordance with McMan privacy policies and practices. By submitting your resume and personal data to McMan and participating in a personal interview, you acknowledge and consent to collecting, using, and disclosing your personal information by McMan to determine your suitability for employment opportunities.